Tuesday, August 12, 2008

Call Center Representative from Hell

Okay so I came across this youtube video about a call center agent representative's way of handling a call. The video didn't say much about the exact video and whether or not the one talking is the agent or a customer but I found this extremely funny. Language barriers, it is forever a dilemma. That is why people have been acting so violently against offshore outsourcing customer service functions.



It is funny, yes but it's also the sad truth about call centers.